List of all courses

Course Theme Online Duration* Link

Coaching for Beginners PD 2 x3 hours C4B

Creating Trust & Followership L 90min or 3hrs CTF

Customer Service Excellence – Resolving Complaints PD 90min or 3hrs CSE

Delegation & Empowerment M 90min or 3hrs D&E

Difficult Conversations PD 3 hours DC

Diversity, Equality & Inclusion PD 3 hours

Emotional Intelligence PD 90min or 3hrs EQ

Establishing a Growth Mindset PD 90min or 3hrs GM

'Get Noticed!' - Confidence & Impact PD 3 hours

Leading Through Constant Change & Uncertainty L 2 x3 hours LTC

Manager as 'Coach' M 2 x3 hours MAC

Managing Time & Priorities M 90min or 3hrs MTP

Managing Performance & Succession M 2 x3 hours MPS

Managing Stress & Wellbeing M 90min or 3hrs MSW

Personal Resilience PD 90min or 3hrs PR

Presenting With Impact PD 2 x3 hours PWI

Problem Solving & Making Decisions M 3 hours

Psychological Safety for Managers M 2 x3 hours PSM

Psychological Safety - High Performance Teams T 90min or 3hrs PST

Resilience for Managers M 90min or 3hrs

Stakeholder Engagement PD 90min or 3hrs SHE

Team Profiling For High Performance Teams T 2 x3 hours TPHP

The Art of Feedback PD 90min or 3hrs AOF

The Emotionally Intelligent Leader L 2 x3 hours EQL

Working Through Change PD 90min or 3hrs

*All courses can be delivered in a face-to-face setting.

Shorter courses can be extended.